Notice to all clients: Privacy Policy
This Privacy Policy sets out how personal information is collected, used, and protected by Isaac Blake through this website (isaacblake.co.uk). Isaac Blake is committed to ensuring that all personal data is handled lawfully, fairly, and securely, in accordance with applicable United Kingdom data protection legislation, including the UK General Data Protection Regulation (UK GDPR). Personal information may be collected when you submit an enquiry, book a reading or coaching session, enrol in a training course, purchase products, or otherwise communicate through this website. The information collected may include your name, contact details, email address, and any other information you voluntarily provide. Personal data is collected for legitimate business purposes, including responding to enquiries, delivering services, processing payments, administering courses, maintaining records, improving services, and complying with legal or regulatory obligations. Personal information will not be sold, rented, or disclosed to third parties for marketing purposes. Information may be processed by trusted third-party service providers, including payment processors or website service providers, where necessary for the operation of the business. Such providers are responsible for their own data protection practices. Reasonable technical and organisational measures are in place to protect personal information from unauthorised access, misuse, disclosure, or loss. Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Under applicable data protection legislation, you may have the right to request access to your personal data, request correction of inaccurate information, request erasure where legally appropriate, or raise concerns regarding data processing practices. By using this website and providing personal information, you acknowledge and accept the collection and use of information in accordance with this Privacy Policy.
Notice to all clients: Cookie Policy
This website (isaacblake.co.uk) uses cookies to support the proper operation, security, and performance of the website. Cookies are small data files stored on your device when you visit a website and are commonly used to ensure websites function efficiently and securely. Cookies may be used to enable essential website features, including contact forms, booking systems, course enrolment, and online purchasing functionality. They may also be used to monitor website performance, analyse visitor interaction, and improve overall user experience. Some cookies are strictly necessary for the operation of the website. Other cookies may be used for analytics, performance monitoring, or service improvement purposes. Third-party service providers, including payment processors, analytics providers, or embedded content platforms, may also place cookies on your device. These third parties operate under their own privacy and cookie policies and are responsible for their own data practices. You may manage or disable cookies at any time through your browser settings. Please be aware that restricting certain cookies may affect the functionality and performance of parts of this website. By continuing to use this website, you acknowledge and accept the use of cookies in accordance with this Cookie Policy.
Notice to all clients: Marketing & Communications Consent
Isaac Blake offers individuals the opportunity to subscribe to receive communications relating to services, courses, events, updates, and other relevant information. Marketing communications are sent only to individuals who have actively subscribed through the website or otherwise provided clear and affirmative consent to receive such communications. No marketing emails are sent unless an individual has voluntarily opted in via the designated subscription process. Subscription may be completed through a clearly identified subscription form or opt-in feature available on the website. By subscribing, individuals agree to receive communications relating to readings, coaching services, training courses, events, new offerings, and relevant announcements connected to the business. Individuals who purchase services or products will not be automatically subscribed to marketing communications unless they have separately indicated consent to receive such updates. Recipients may withdraw their consent at any time. All marketing communications include a clear and accessible unsubscribe option. Requests to unsubscribe will be processed promptly. Individuals may also contact the business directly to request removal from communications lists. Personal information used for marketing purposes will not be sold, rented, or shared with third parties for external marketing purposes. Where third-party email service providers are used to distribute communications, such providers operate under their own privacy policies and applicable data protection legislation. By subscribing to marketing communications, individuals acknowledge and consent to receiving information in accordance with this policy.
Notice to all clients: Terms & Conditions
These Terms & Conditions govern the use of this website (isaacblake.co.uk) and the services provided by Isaac Blake. By accessing this website or engaging in any services offered, you agree to be bound by these Terms & Conditions. Services, including readings, coaching, training courses, and products, are available to clients worldwide unless otherwise stated. All services are provided subject to availability and acceptance. Isaac Blake reserves the right to modify, suspend, or withdraw services at any time without prior notice. All payments are processed in British Pounds Sterling (GBP £). Clients booking from outside the United Kingdom are responsible for any currency conversion fees, exchange rate differences, or charges imposed by their financial institution. Payment for services must be made in full at the time of booking or purchase unless otherwise agreed in writing. Prices are subject to change without notice. All paid services, including readings, coaching programmes, and training courses, together with any original written materials, frameworks, or content produced by Isaac Blake, remain the intellectual property of Isaac Blake unless otherwise stated. Such content may not be reproduced, distributed, copied, recorded, shared, or resold without prior written permission. This website may also contain free resources, articles, news content, or materials that are publicly available, third-party sourced, or provided for general informational purposes. Where such materials are not the original work of Isaac Blake, appropriate acknowledgement is given where required. These materials remain subject to their respective copyright and usage rights. No claim of ownership is made over third-party content. Clients and website users are responsible for ensuring that any use of free resources or third-party materials complies with applicable copyright laws and usage permissions. Clients are responsible for providing accurate information when booking services and for ensuring they meet any eligibility requirements, including age restrictions where applicable. Isaac Blake reserves the right to decline or terminate services where appropriate, including in circumstances involving inappropriate conduct, misuse of services, or breach of these Terms & Conditions. While every effort is made to provide services with professionalism and care, no guarantees are made regarding specific outcomes or results. Limitation of liability is governed by the relevant disclaimers contained within this Policy page. These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with the use of this website or services shall be subject to the jurisdiction of the courts of England and Wales, regardless of the client’s country of residence.
Notice to all clients: Refund & Cancellation Policy
This Refund & Cancellation Policy applies to all services and products provided by Isaac Blake through this website (isaacblake.co.uk). Due to the personalised and digital nature of many services offered, refunds are generally not available once a service has been purchased, booked, or delivered, except where explicitly stated below. All readings are individually prepared and delivered within the stated timeframe of 4–7 working days unless otherwise specified. Refunds are not provided once a reading has been completed and delivered. If a client selects an incorrect reading type or spread, an adjustment may be arranged prior to the preparation of the reading, and any applicable difference in fee must be paid before the service is provided. If a reading is not delivered within the maximum stated timeframe of seven working days, the client may request a full refund. Enrolment in any training course confirms a participant’s place on that course. Due to the digital and educational nature of course materials, no refunds are provided once enrolment has been completed. Courses are offered in various formats, including open courses and gender-specific options. It is the responsibility of the participant to ensure that the correct course format is selected at the time of purchase. Coaching services are provided for personal development purposes and require commitment of time and preparation. Once payment for coaching services has been made, no refunds are offered. Clients may choose to discontinue coaching at their discretion; however, no refunds will be issued for sessions that have been booked or paid for. Where physical products are offered for sale, refunds or exchanges may be considered if an item is faulty, damaged, or incorrect. Requests must be made within a reasonable period following receipt of the product, and items must be returned in their original condition unless defective. All refund or cancellation requests must be submitted in writing via the contact details provided on this website. Nothing within this policy affects statutory consumer rights under applicable law.
Notice to all clients: Complaints & Customer Support Procedure
Isaac Blake is committed to delivering services with professionalism, integrity, and care. If a client has a concern, query, or complaint regarding any service or product provided through this website (isaacblake.co.uk), we encourage the matter to be raised promptly so that it may be reviewed and addressed appropriately. All enquiries, concerns, or complaints must be submitted in writing using the contact details provided on the Contact page of this website. Please include relevant information, including your full name, details of the service or product purchased, and a clear description of the concern. Upon receipt of a complaint, acknowledgement will be provided within a reasonable timeframe. Every effort will be made to review the matter fairly, objectively, and in good faith. A response will typically be provided within 7–14 working days, depending on the nature and complexity of the issue. Where a complaint relates to a service delivered (including readings, coaching, or courses), the review will consider the terms, disclaimers, and policies outlined on this Policy page. Outcomes will be determined in accordance with the applicable Terms & Conditions and Refund & Cancellation Policy. We aim to resolve all matters amicably and professionally. However, nothing within this procedure restricts or limits statutory rights under applicable law. This Complaints & Customer Support Procedure reflects our commitment to transparency, accountability, and maintaining high professional standards.
Notice to all clients: Digital Delivery Policy
This Digital Delivery Policy applies to all digital services and online products provided by Isaac Blake through this website (isaacblake.co.uk). The majority of services offered are delivered in digital format, including online readings, digital training courses, downloadable materials, and online coaching sessions. Digital readings are individually prepared and delivered electronically in either written format or audio format, depending on the service selected at the time of purchase. Delivery is made within the timeframe stated on the relevant service page. Once the reading has been sent to the email address provided at the time of booking, the service is considered fulfilled. It is the responsibility of the client to ensure that accurate contact details are provided and that email communications can be received. Training courses are delivered via online access and may include structured learning content, guidance materials, and supporting documentation. Courses are typically designed within a 28-day framework, with weekly progression guidance; however, participation remains self-directed. Unless otherwise stated, course access is granted for a period of six (6) months from the date of enrolment, allowing participants adequate time to complete the course materials. Access may be withdrawn after this access period has concluded. Coaching services are primarily delivered online through digital communication platforms. In certain circumstances, coaching may be delivered in person or within a retreat setting, as specified at the time of booking. Where coaching is delivered digitally, clients are responsible for ensuring they have appropriate internet access, suitable devices, and a private environment in which to participate. Clients are responsible for ensuring that they have the necessary technology, software, and internet capability required to access digital services and materials. Isaac Blake is not responsible for technical issues arising from the client’s equipment, internet service provider, or third-party platforms. While reasonable assistance may be offered where practicable, inability to access digital materials due to client-side technical limitations does not constitute grounds for refund. Digital services are deemed delivered once access has been granted or materials have been issued electronically. All digital content remains the intellectual property of Isaac Blake and may not be reproduced, distributed, shared, copied, recorded, or resold without prior written permission. This Digital Delivery Policy operates in conjunction with the Terms & Conditions and Refund & Cancellation Policy contained within this Policy page.
Notice to all clients: Disclaimer for Readings
Tarot & Oracle readings are a form of experiment, and no claims are made by the medium as to accuracy or veracity. Please do remember that results cannot be guaranteed; the medium is only a ‘guide’ and may include a ‘glimpse from spirit’ as to the overall situation of an individual at any particular time. They can only pass on communications received through their own spiritual connection, individual intuition, and empathy with the client. Clients must be 18 years of age or older to get a psychic reading. Those under 18 years of age must have consent from a parent or legal guardian. Psychic readings are not offered for persons under 16 years of age. All information provided within a reading is for entertainment purposes only. Readings are not meant to replace the services or advice of a doctor, psychiatrist, counsellor, financial advisor, legal advisor, or any other trained professional. Please remember that you are responsible for the choices you make in your life, the consequences that may arise from those choices. Any actions that you may wish to take based upon the reading with Isaac are solely your responsibility.
Notice to all clients: Disclaimer for Coaching
The coaching services provided by Isaac Blake are offered for personal development, spiritual development, wellbeing, and educational purposes. Coaching is designed to support individuals in living a more authentic, inspired, and self-directed life. Sessions may include holistic approaches such as mindful meditation, mind-body-spirit development, yoga-based guidance, and other personal growth practices. Coaching is not therapy, counselling, medical treatment, or any form of regulated healthcare. No guarantees are made regarding specific outcomes, results, or personal achievements. Individual progress depends on each client’s personal commitment, engagement, and individual circumstances. Coaching services are not intended to replace professional advice or treatment from a qualified medical practitioner, psychologist, psychiatrist, legal advisor, financial advisor, or other regulated professional. Clients acknowledge that they are fully responsible for their own decisions, actions, and outcomes arising from participation in coaching sessions. Isaac Blake and the company accept no liability for decisions made or actions taken by clients as a result of coaching services. By engaging in coaching services, you confirm that you are 18 years of age or older.
Notice to all clients: Disclaimer for Courses
The training courses provided by Isaac Blake are for educational and personal development purposes only. While every effort is made to ensure the quality and accuracy of the content delivered, no guarantees are made regarding specific outcomes, results, or personal achievements. Course materials, guidance, and instruction are intended to support individual growth and learning. They are not a substitute for professional medical, psychological, legal, financial, or other regulated advice. Participants are responsible for how they choose to apply the information provided within any course. Isaac Blake and the company accept no liability for decisions or actions taken as a result of course participation. By enrolling in a course, you confirm that you are 18 years of age or older.
Notice to all clients: Accessibility Statement
Isaac Blake is committed to ensuring that this website (isaacblake.co.uk) is accessible to as many users as reasonably possible, regardless of technology, ability, or geographic location. We aim to provide a website experience that is clear, inclusive, and user-friendly. Reasonable efforts are made to structure content in a manner that supports commonly used accessibility tools, including screen readers and alternative browsing technologies. Ongoing review of usability, readability, navigation, and compatibility across devices and browsers is undertaken where practicable. All services, including readings, coaching, training courses, and written materials, are delivered in the English language (UK English). All spoken sessions, written reports, digital materials, and course content are provided in English. Payments are processed in British Pounds Sterling (GBP £). Clients accessing services from outside the United Kingdom acknowledge that services are delivered in English. Where translation or language adaptation is required, clients may use independent translation tools or services at their own discretion. Isaac Blake does not provide translation services and is not responsible for the interpretation, accuracy, or outcome of third-party translation tools. While reasonable efforts are made to maintain accessibility standards, some areas of the website may not fully conform to all technical accessibility guidelines at all times. We remain committed to continuous improvement and welcome feedback. If you experience difficulty accessing content on this website, or require information in an alternative format where reasonably possible, please contact us using the details provided on the Contact page. Reasonable efforts will be made to provide assistance. This statement reflects our commitment to inclusivity, clarity, and equal access to information and services within the scope of the services provided.